Does Brightwheel have a free plan?
Yes. Brightwheel offers a free plan; ABA Rank does not list a paid starting price for it.
Brightwheel focuses on early childhood education but is used by pediatric ABA programs for daily parent communication, attendance, and billing. Families get photos, notes, and reminders from their child's clinic inside a single mobile app.
Brightwheel is a cloud-based childcare management platform founded in 2015 and headquartered in San Francisco, California. The software helps preschools, childcare centers, camps, afterschool programs, and clinical early education settings streamline their daily operations through integrated tools for tuition billing, attendance tracking, lesson planning, and real-time parent communication.
The platform enables teachers and caregivers to spend more time with students by automating administrative tasks. Parents gain deeper insight into their children's development through photos, notes, activity updates, and reminders delivered through a single mobile app. Administrators benefit from operational automation that reduces manual work managing what is a $100 billion early education market made up largely of small businesses.
Brightwheel serves thousands of early education programs across multiple continents with a team of approximately 500 employees. The company has been recognized by Forbes as part of the Cloud 100 for three consecutive years, reflecting its prominence in the early education technology space. In 2023, Brightwheel acquired Experience Early Learning, integrating a comprehensive research-based early education curriculum and assessment system into its platform.
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I use the Brightwheel app as an administrator and I do not like how things have been going. The app navigation is great but the features aren't. We were upgraded to a new billing platform in July 2020 and we lost all of our data prior too. This was not communicated that this would happen before hand so we couldn't store the previous information for our records. Thankfully enough i still use Quickbooks as a backup so I am able to still send our customers year end reports for their taxes. Customer service is never available when you need them, they don't have phone support and only use the chat feature. The response is we will get back to you in 24 hours. When a parent or admin has an issue you have to send an email. What about financial issues that need to be addressed right away? We were told we would have features several times and then the date would get pushed back and some upgrades didn't happen until a year later. I'm so confused as to who is the brains behind this company because they probably haven't worked in Daycare before.
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| Qualified reviews | 0 / 60 | No published reviews yet |
|---|---|---|
| Decision facts | 27 / 35 | 6 of 8 disclosed |
| Primary-category fit | 5 / 5 | Parent Engagement / Comms is its main category |
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Yes. Brightwheel offers a free plan; ABA Rank does not list a paid starting price for it.
Yes. Brightwheel is listed as a cloud-hosted product.
Brightwheel lists integrations with Gusto, QuickBooks, Experience Curriculum (Experience Early Learning), Iowa Department of Health and Human Services (Subsidy API), Kentucky Division of Child Care, Kansas Department for Children and Families / ChildCare Aware of Kansas and 1 more.