Office Ally

Chloe Neims

5 months ago

★★★★★

This insurance billing software is easy to use and set up. I create and submit claims within minutes and am able to automatically apply insurance payments to patient accounts. The customer service is easily available and responsive.

Keith Sabin

6 months ago

★★★★★

I've been a medical specialist for 33 years, most of it now in private practice, and do my own claims. I love Office Ally--a reliable, very user-friendly interface, with reliable performance, for by far the lowest rate of any EDI clearinghouse. Everything changes over the long run of a career, but OA has been there for me for much of it, as a pillar of solidity.

David Carter

8 months ago

★★★★★

I’ve used Office Ally for years and have generally been very happy with the service, but I’m now looking at switching because of the new non-par claim policy. I’ve also been surprised with random fees for utilizing some features that show no obvious notice of charge. When I inquired, I was informed that it was in my initial signed paperwork from years ago. Charging $44.95 even for a single non-par claim, rather than only when more than 50% of claims are non-par, feels like a significant and difficult change for smaller practices. It ends up costing me money to treat some people with this new policy because the fee is higher than what I even get reimbursed from the claims submitted. What’s especially frustrating is that when I asked for a report showing which payers I submit to that are considered non-par, I was told that report doesn’t exist. If I understand correctly, I would need to manually review my entire payer list one by one. At the same time, you’re able to tell me the exact number of non-par claims I submit, just not which specific payers those claims are tied to. I understand that Office Ally needs to operate profitably, and I respect that. But I do think this particular policy deserves another look or to apply a fee per non-par claim, not just one blanket fee.

Angela Seymour

9 months ago

★★★★★

As a small business owner, Office Ally has been very valuable. They have an exhaustive list of payers and their support is very responsive. More recently, they have been updating their website and making it more modern and user friendly. I was pleased when I was able to find an online practice management software that I could integrate with Office Ally.

Bloom Home Care

11 months ago

★★★★★

OfficeAlly is the definitive financial partner for solo and small practices. The key benefit is free electronic claims submission to nearly all commercial payers, which is a massive budget saver. It's incredibly user-friendly for daily tasks, includes smart tools like real-time eligibility checks to minimize denials, and their support team is consistently excellent. If you're a startup or solo provider prioritizing compliance and low overhead, this platform is highly recommended.