About BestNotes.
BestNotes offers electronic health record and clinical documentation software for ABA providers. Headquartered in Orem, UT, the platform ensures compliant charting, treatment planning, and progress reporting.
How BestNotes works.
BestNotes is a HIPAA-compliant electronic health record (EHR) and customer relationship management (CRM) platform specifically designed for the behavioral health and addiction treatment industry. Founded in 2003 and headquartered in Twin Falls, Idaho, the company operates as an independent, bootstrapped organization with no private equity or venture capital backing.
The platform serves substance use disorder (SUD) treatment organizations, behavioral health providers, and related clinical practices. BestNotes provides cloud-based EHR functionality including clinical documentation, treatment planning, progress reporting, and patient management. The system includes native integrations for industry-standard assessment tools such as ASAM Continuum and CO-Triage, which are increasingly required by payers and accreditation bodies.
With approximately 44 employees as of 2026, BestNotes maintains its independence in a market that has experienced significant private equity consolidation. This independence is reflected in the company's approach to pricing stability, product development, and customer relationships. The platform is built to meet the complex compliance requirements of behavioral health and substance use disorder treatment settings.
Product details
- Pricing notes
- Pricing is per-user/monthly and varies by organization size. BestNotes advertises a pricing calculator on bestnotes.com/pricing but does not publicly disclose a specific starting dollar amount. Contact vendor for a custom quote.
- Deployment
- Cloud
- Free tier
- No
- Integrations
- DrFirst (e-Prescribing), Telehealth (built-in, up to 50 participants)
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