Luma Health

Christophe Depoire

3 months ago

★★★★★

I had a very positive experience with Luma during my recent hospitalization in Bangkok. After being admitted to Samitivej Chinatown Hospital for a suspected TIA, Luma responded quickly, communicated clearly, and coordinated directly with the hospital. The direct payment process worked smoothly, which greatly reduced my stress during an already difficult situation. I especially appreciated the professionalism of the claims team and the regular updates throughout the process. Knowing that most of the hospital bill was handled directly allowed me to focus on my recovery instead of worrying about administrative procedures. Overall, I am very satisfied with the support I received and I would recommend Luma to travelers looking for reliable medical insurance in Asia.

Papou Ponty

4 months ago

★★★★★

To any travelers out there, if you are looking for an agent to look after your services in regards to traveler's and/or health insurance(s), look no furthere then Luma's agents. LUMA's representatives are extremely knowledgeable, very professional and right down to it very wonderfull people. They helped me with my health insurance need and I highly considere them to be top notch agents in their business, and in particular Ms. Tangmo. Thank you for a wonderful service.

Mike Happy traveller

5 months ago

★★★★★

Worst insurance company i ever dealt with in the 23 years I’ve been going to Thailand!! Had to re-send all the paperwork 3 TIMES…. And they still wanted more paperwork!! They seems to try to push you till you give up…. Terrible company to deal with!! LUMA,never again! Do yourself a favor,forget this outfit!!

Sha S

5 months ago

★★★★★

I am extremely pleased with the outstanding service I received while obtaining health insurance for my O-A retirement visa. Neennara (Nina) Surapatana was truly exceptional throughout the entire process. From the moment I made my inquiry, she responded promptly and kept me informed every step of the way with professionalism, patience, and care. The entire process was smooth, efficient, and stress-free, and the insurance plan fit comfortably within my budget. For anyone — especially those coming from overseas — looking for reliable health insurance assistance, I highly recommend working with Nina. Moving abroad and handling visa requirements can already be stressful enough; health insurance should not be another worry. Once again, thank you very much, Neennara (Nina) Surapatana, for your excellent support and dedication. Your help is truly appreciated.

Lidiia Vishniakova

7 months ago

★★★★★

Five-star experience with Luma Insurance in Bangkok! The office is modern and very welcoming. The management team is professional, responsive, and clearly focused on helping clients choose the right coverage. I was given a thorough presentation of all services and packages, with clear comparisons and honest recommendations about what would suit me best. When I had an injury, their team acted quickly, coordinated hospital treatment, and kept me informed every step of the way. Everything was handled smoothly and I felt truly supported. Highly recommend Luma Insurance for reliable service and genuine care!