§FAQ.01
Where is Liquid Web located?
Liquid Web is headquartered in Lansing, MI.
§01 · Overview
About Liquid Web.
Liquid Web offers managed WordPress, dedicated servers, and private cloud with optional HIPAA-compliant configurations. Healthcare software teams and digital practices use it to host websites, portals, and internal applications.
§02 · Approach
How Liquid Web works.
Liquid Web is a managed hosting and cloud services provider founded in 1997 and headquartered in Lansing, Michigan. The company operates 10 global data centers and serves over 180,000 customers across diverse industries with a portfolio that includes dedicated servers, cloud hosting, VPS hosting, and managed WordPress solutions.
The company is HIPAA audited and offers managed dedicated solutions compliant with HIPAA guidelines, making it suitable for healthcare software teams, digital practices, and other regulated organizations requiring secure, compliant hosting infrastructure. Liquid Web's service offerings are designed for businesses of all sizes, from small startups to enterprise customers requiring high-availability and enterprise-grade hosting solutions.
Liquid Web is known for its Heroic Support® model and emphasis on reliability and security. The company was acquired by One Equity Partners and now operates as part of the CloudOne Digital family of brands, positioning itself as a premium provider in the managed hosting and cloud services market.
§06 · Reviews
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§07 · Around the web
141 Google reviews · 4.1 avg.
Aggregate rating and the most recent reviews from Google Maps. Reviews are written by the public and are not verified by Liquid Web or this directory.
- Michael George7 months ago
Liquid Web used to be the best hosting company in The United States, as far as I'm concerned. They fired most of their American staff, and now they outsource everything to some place in Asia. Do a little research and do a little investigation on Reddit, Then you'll quickly learn that you should never hire this company. The hosting and the customer service are absolutely terrible.
- Scott Olson7 months ago
Liquid Web has been an outstanding hosting provider, and their support team truly sets them apart. I recently needed help resolving an issue, and Khloe and Ron went above and beyond to make sure everything was handled quickly and correctly. They were patient, knowledgeable, and genuinely cared about getting things resolved. The entire Liquid Web team was responsive and professional throughout the process. If you’re looking for a reliable host with top-tier customer support, I highly recommend Liquid Web.
- Super Veloce Racing2 years ago
Leaving Liquid Web due to the customer support. We recently received an email from our Dedicated Account Manager. I replied with a shortlist of needs and she refused to help unless I got on the phone for a 'chat'. We dont have time for a 'chat' - and don't bother emailing me if you're not going to help via email. Cant wait to put this burden behind us.
- Gacanja Matu6 years ago
Liquid Web products are well packaged and fairly priced making them competitive in the market. Above all, their customer care and support is unmatched. They will go above and beyond to ensure customer satisfaction. They leave us feeling valued and we have never regretted the move to use them as our sole cloud products provider. I recommend them strongly primarily on their customer care and sterling tech support. This is what any IT tech company will want stationed in their back office. Keep up the good work! Abraham Matu Diani Exchange (Domain Registration & Hosting)
- Ben Jenkins7 years ago
Kristin F (Krissy) at Liquid Web is an awesome example of the type of personal and expert service that I've come to love and rely on for the success of my business. When I called in today, she came through for me in a big way to day and I appreciate it and my clients appreciate it. I've been through the hosting gauntlet and seen past the marketing promises made by other hosting providers, but Liquid Web delivers on the hardware side and especially on the service side. When I have an issue with my hosting, I know I have someone in my corner who cares about my issue and understands the impact it can have on my business, so it's refreshing and encouraging to know that I'm not alone when something happens. If you like your host or aren't sure if you like them, I'd definitely call Liquid Web and see if they might be a good fit. They won't be for everyone, but I have no hesitation in recommending them.
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§07 · Verification
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Last Updated
Apr 22, 2026
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https://www.liquidweb.com
VERIFIED§08 · Contact
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