Capline Healthcare Management

Dayami Liebenguth

4 months ago

★★★★★

A professional credentialing company streamlines the complex process of insurance enrollment and provider credentialing, ensuring all documentation is accurate and submitted on time. Sean Keller was instrumental in assisting throughout the process, verifying licenses, certifications, and compliance requirements to prevent delays or denials. His attention to detail and proactive communication helped ensure smooth approvals and uninterrupted reimbursement. Thanks to his support, I can stay focused on patient care.

Brittany Meyer

4 months ago

★★★★★

Beware! I hired for credentialing and 7 months later, still having multiple pending applications. They are difficult to work with and continue to have multiple reasons on why applications are delayed (including blaming you and lying about calling you.) My dashboard keeps changing the follow up for 2 weeks but there is no change (I’m concern they are not following up with insurance companies). Hired to do upkeep CAQH, but I ended up having to add updated license to the CAQH because my point of contact at Capline “couldn’t get it to upload.” I gave permission to stop 1 insurance application and checked my dashboard, next day they had stopped the pending 7applications. I also got an invoice and asked 3 different times what the invoice was for (since we have had to pay for any application service prior to the starting) and no one responded to email or phone call. I then got an email to inform to “ignore the invoice” just for me to get the invoice with a late fee the next month. They still can not tell me what services this invoice is for. I would take your business elsewhere for credentialing services because they will take your mine and not follow through. I was just called from my contact at Capline asking for me to remove this review since it was “misunderstanding on each of our parts.” I did ask if anything was untrue, which she replied no. I will update this review once the services have been completed but again, I would beware of their 5 stars since they are contacting any bad reviews asking the to be removed. I will say that since writing the review this morning, my representative did reach out told me that on “their end” applications were still active even though my end showed the 7 applications stopped. They did send an email with each of those 7 applications on update on who the insurance rep was with 1 screen shot of an email proving they are making progress. Only 2 of the 7 actually had dates of when contact with the insurance representative had taken place. They did remove the late fee on the invoice.

Oge Moronto

5 months ago

★★★★★

Capline Dental credentialoing representatives are very polite, professional. Very quick to rectify any issues. Marcus has been very helpful and supportive right from the beginning of my credentialing journey. Pearl is my go to person. She is patient to explain the process and answer all my questions about insurance and credentialing. I recommend their services.

C G

5 months ago

★★★★★

It is rare to find a company that does what they say they will; has integrity. Capline delivers in all areas. I appreciate Rachel and Capline for their services and expertise. They deserve an A + rating from the BBB, and I would recommend them without hesitation for any provider needing credentialing, but not sure who to trust. Warren Buffet was right, pick a qualified company at a fair price and you can't go wrong. Money well spent. Thank you Capline!

Shariq Khan

5 months ago

★★★★★

Marcus has been exceptional to work with and has gone above and beyond in supporting our credentialing needs. He is knowledgeable, responsive, and proactive, making what can be a complex and time-consuming process feel seamless and well organized. His attention to detail and willingness to assist at every step have made a significant difference for our practice. I highly recommend Marcus and this group to anyone seeking reliable and professional credentialing support.