Waiver Consulting Group

Lisa Mowry

2 months ago

★★★★★

I used Waiver consulting group to help with writing policy and procedures for my agency. The team there was very professional and knowledgeable. They did a remarkable job with the policy's. I will be using them again for the trainings they also provide .

Tebello A Sesinyi

4 months ago

★★★★★

Following a highly stressful, unannounced state audit, our healthcare organization was hit with a series of severe compliance deficiencies that required the immediate development and execution of a comprehensive Corrective Action Plan (CAP). We were looking at a total institutional compliance overhaul, and the stakes could not have been higher: if we failed to execute, we risked losing our provider agreement entirely. Trying to manage a crisis of this magnitude while simultaneously trying to keep our day-to-day clinical operations running smoothly was an operational nightmare. The project had an overwhelming number of moving parts, spanning staff training compliance, clinical documentation restructuring, and internal quality assurance loops. Thank goodness we brought in The Waiver Consulting Group. WCG immediately injected a level of rigorous, military-grade project management discipline that stabilized our entire operation. They didn't treat our compliance overhaul like a casual, ad-hoc favor; they managed it as a high-stakes, multi-workstream project. Utilizing clearly defined project phases, meticulously sequenced deliverables, and automated tracking systems like their proprietary Startup Wizard, they mapped out every single action item required by the state. They assigned a dedicated project coordinator who kept our internal team on an absolute rail, tracking every milestone, auditing our internal corrections, and holding everyone accountable to the timeline. Their systematic structure is the definitive reason our organization successfully passed our follow-up state review with flying colors, completely vindicating our processes and protecting our revenue streams. Their methodology is flawless. We had to do big thank you to Amara and his team.

Hassan Sharma

4 months ago

★★★★★

When our ownership group first made the strategic decision to launch a non-medical personal care and senior home care agency, we completely underestimated the sheer volume of bureaucratic red tape involved. We were immediately hit with a wall of state authorization mandates, corporate structuring requirements, local business registrations, and hyper-specific state compliance guidelines. In the past, we have worked with traditional healthcare consulting groups, and the experience was always the same: you write a massive upfront check, you exchange a few initial pleasantries, and then the consultants completely vanish into thin air. You end up spending half your operational time chasing them down via email just to get a basic update on your application, leaving your leadership team feeling completely disconnected from your own financial investment and stuck in a state of constant limbo. The Waiver Consulting Group completely flipped that broken script on its head the moment we signed our engagement letter. The literal minute we kicked off our initial planning phase, corporate registration, and policy drafting, WCG assigned our agency a dedicated, single point of contact and established a rigid, predictable check-in rhythm that was mutually agreed upon before any work even began. Throughout the multi-month process, I never once had to guess where our state application stood, whether our customized policy manuals were finalized, or what the next steps were for our staff onboarding infrastructure. They over-communicated every single micro-step of the process. If a state licensing board was experiencing delays, WCG was already on top of it, notifying us before we could even ask. If you are tired of being left on the outside looking in on your own agency's launch, and if you want to build a senior care business with a partner who respects your timeline and your capital, WCG is the only real choice. They proved that communication isn’t just a courtesy to them—it is a core pillar of how they conduct business."

Mycoach

4 months ago

★★★★★

I had a solid experience working with Waiver Consulting Group. Their team was professional and clearly knew the subject matter, and they were responsive when I had questions. They walked me through each step and kept things easy to follow, which I appreciated as someone new to the process. A few things stood out. The pricing was reasonable for the scope of work, and they delivered on time. The documentation they produced was thorough and well-organized—genuinely useful rather than just box-checking. They were also upfront about timelines and what to expect, which made planning easier. One thing worth flagging: the senior consultant can be hard to reach by phone unless you've scheduled a meeting in advance. If you need to connect, I'd recommend booking time rather than trying to catch them on a call. Overall, they communicated well and kept me in the loop throughout. The staff was approachable and clearly invested in getting things right. Compared to a couple of other firms I looked at, WCG felt more grounded and less like they were just selling a service. I'd recommend them to anyone looking for reliable, knowledgeable consulting help. Thanks to the team for the strong work.

Ugur boztoprak

4 months ago

★★★★★

I loved the structural transparency WCG brings to the table, especially during the tedious provider enrollment process. Instead of being kept completely out of the loop while waiting for our Medicaid, Medicare, and private insurance credentialing to clear, we were given immediate access to our dedicated Client Portal. All of our applications, real-time tracking, and document uploads lived in one single place. It gave our leadership team a clear, continuous window into the progress being made on our state portal approvals. Zero guesswork. Total visibility from kickoff to completion! It is incredibly rare to find a firm that demonstrates real follow-through and accountability, especially during an intensive internal audit and compliance assessment. WCG assigned a named lead to our project who took total ownership of our scope of work from day one. They didn't just log hours while reviewing our billing records and quality management protocols; they measured their success by whether our agency actually moved forward and achieved bulletproof compliance. They stand behind their work and ensure nothing falls through the cracks. They own the outcome, not just the billable hours