St. Joseph's Villa

Early Noon

3 months ago

★★★★★

This place is a mess. I was under the impression that this was a program for children experiencing mental health cris’. It is not, it is a place where parents drop off children they can’t handle and put the responsibility on staff. My child was brought to the CSU to receive treatment which only lasted a few days because of the other children. She was triggered terribly by their bad behaviors. She was never able to get the help she felt she could from the floor staff whom she felt actually cared about her because they had to spend so much time correcting behaviors of other kids who were fighting, yelling, etc. These behaviors were also directed at staff members.

Tiffany Bailey

5 months ago

★★★★★

I would like to take a moment to share my sincere appreciation for Katelyn, the caseworker at St. Joseph’s Villa who has been working with Achilles. From the very beginning, she has been incredibly thorough, compassionate, and professional. Her ability to offer sound wisdom and practical guidance during such a challenging time has truly meant a great deal to our family. I have sought care and support from multiple places, including VCU Children’s Hospital, and I can honestly say that the level of care, attentiveness, and personal investment we have received from Katelyn at St. Joseph’s Villa has been unmatched. She goes above and beyond, not just doing her job, but genuinely caring for the children and families she serves. Katelyn follow-through, attention to detail, and consistent communication have been exceptional. She has been a steady and trustworthy resource throughout Achilles’ behavioral challenges, and her dedication is both evident and admirable. She is truly an extraordinary individual, and St. Joseph’s Villa is fortunate to have her. I wholeheartedly commend her for her outstanding work and unwavering commitment. Quite simply, she has been wonderful—and in my opinion, she absolutely deserves recognition! Thank you Katelyn!

Unknown

6 months ago

★★★★★

I’m not even sure where to start, this place is an absolute mess and completely unsafe. I was transported here from my local emergency room while in crisis and coming down off medicine given to me at the hospital that did not agree with me. First off, the intake process here is 3 hours long not to mention immediately after being transported there in a police car for two hours. It’s not until after this 3 hour long process and after you and your parents sign off on everything that they actually show you around the facility. (could have saved us alot of time) The moment I saw the living quarters in this facility, I knew I was going to want to die staying there. You can tell whoever is in charge of cleaning this place is halfassing it. The bedrooms are overwhelmingly small and bland. There are no private bathrooms in the bedrooms. The bathroom that they expect everyone to use the bathroom and shower in is set up like a highschool locker room, anyone including staff could easily walk into the bathroom and look into the shower or stalls at any time. There is hair and other patients hygiene products all in the shower, including on the floor. There is also no med management here. 10 minutes into this introduction I wanted to leave the facility and a female staff member got in my face provoking me right in front of my parents. We were eventually told I would no longer be allowed to stay here because i tried to fight the staff member who was actively in my face. My parents had already decided by then that they weren’t going to let me stay there anyways, but not everyone gets that lucky. I have been reading the reviews on this place and so far I believe absolutely everything i’ve seen. I’ve also heard from friends that have been here that sexual activity goes on all the time between patients. If you truly love your children and want them to get the help they need, please do not send them here because I can almost assure you they will come out worse than they went in. These people working here see your precious children as nothing but a paycheck. I recommend Tucker Pavilion at Chippenham Hospital.

Willa Lancaster

7 months ago

★★★★★

This place is terrible, I was treated terribly while being “treated” here. There are no groups, sometimes they’ll take you outside for five minutes but they’ll stay on their phones the whole time not doing anything. I had a panic attack and asked to call my mom, they said no and told me my she was busy (she wasn’t). Then they put me in the calm down room and brought two men in there to watch me, even though it was supposed to be noted that I’m not comfortable being alone with males. When I was crying one of the staff members named Mrs.Tina stared down at me and told me to be shut up because they could here me down the hall, even though they were literally 10 steps away from me. I threw up on my floor and they ignored me all night even after I told them about it, the morning after they gave me a roll of paper towels and told me to pick it up. A few hours later I was reading during quiet time and I looked out my window to see a man touching himself no more than 10 feet away from me! They told me they were going to do something about it but never did. Later that night a male staff member got into a PHYSICAL FIGHT with a little girl because they wouldn’t let her go to the calm down room. He started yelling and asking all the kids if he hit her, which he did and we all saw. My mom pulled me out a few hours after, and I was only in there for 1 night. Please do not send your kids here, me and my mom knew nothing before I came here. This place is a hell hole

mikey yingling

8 months ago

★★★★★

I can’t get my sons name off of this google review, but my name is Lea Ann and my daughters name is Trinity. She has been to the crisis unit twice and the situations were obviously awful. The first time she went was the first time we ever sent her to anywhere away from our home. We were all traumatized and felt like we had no hope. Everyone that we spoke to and dealt with from admission to discharge was absolutely kind, attentive, and supportive of not only my daughter but also myself. It’s the scariest thing to do to let your child who is struggling and already having issues to be left with complete strangers. They don’t make these kids feel like that. They make them feel worthy of care and attention and like family.