Relias Learning

khalid zakaria

5 months ago

★★★★★

Absolutely terrible experience with Relias. This company feels designed to trap customers into paying rather than actually providing a useful service. I canceled my membership, yet they refused to process the cancellation properly and still charged me for another full year. I repeatedly requested to speak with a manager by email and never received any response. Their customer service is beyond incompetent. What shocked me even more was that they started sending collection threats to employees at our company who had absolutely nothing to do with the membership or payment process. That alone shows a complete lack of professionalism, organization, and basic common sense. On top of that, their training modules are awful — outdated, repetitive, poorly designed, and incredibly time-consuming. Completing them takes months of unnecessary work that barely reflects actual CMS requirements or real-world practice. This is easily one of the worst companies I have ever dealt with. Avoid Relias if you value your time, money, and sanity.

Cheryl Dunlap

6 months ago

★★★★★

Crab legs, 🦀 good, shrimp and lobster pasta great, Jumbo great, crab cakes delicious 😋, Carlamari delicious 😋. Love ❤️ it .

Jaime Blaustein

10 months ago

★★★★★

AVOID at all costs. This was the worst customer service experience I've ever had as the CEO of my company. It took - I kid you not - 3 months to get someone on the phone to assist us. The only way I was able to get them on the phone was by clicking the "sales" option. I have since connected with a former employee who have confirm they are a dishonarable in every sense of the word. Hard no!

Freyacare OA

last year

★★★★★

I was looking for an affordable training platform cheaper than what we had. They were very responsive and we set up a call. They never mentioned anything about the 3 year contract nor did they say anything about early cancellation not being allowed. As others have said, it was buried somewhere but was not written in clear terms for you to understand what it means. I reached out to cancel but they have been insisting that I have to complete the terms of the contract which is ridiculous. We are a small business and this is clearly not working for our needs and they are making it really difficult. I wish I saw these reviews before signing with them. This looks like a SCAM scheme! STAY AWAY FROM THIS ORGANIZATION!!

Erica Chavers

last year

★★★★★

We entered into an agreement after being told the platform would meet our agency’s training needs. Unfortunately, we were never informed during the sales demo or follow-up communication that the contract included a 24-month lock-in, no cancellation policy, or auto-renewal clause. These critical terms were not in the PDF we received and were instead buried in hyperlinks that were not discussed or explained. After signing (by an employee who was not the decision-maker, nor authorized to sign, despite that being made clear during the demo), no training or onboarding was completed. We made multiple attempts to contact support and customer service to clarify and cancel but received no meaningful assistance. Since we filed a contract dispute, our emails have been ignored. It’s clear they operate using aggressive sales tactics and fine print rather than open, honest customer service. We’re sharing this review in full transparency, so other healthcare providers are aware before signing anything. This is not the kind of partnership a care agency can rely on.