Greater Baltimore Medical Center

La-Kia Kommeren

4 months ago

★★★★★

Hubby had to have a minor procedure here and I had to be the designated driver. Upon arrival we pared in the Iris parking garage, sometimes it can be confusing to navigate but there was plenty of spaces this day, probably due to the weather. We had to walk to the pain hospital to get to the clinic. We checked in which was pleasantly easy. I was added to the list to be updated via text message of hubby's procedure, which I appreciated. There were plenty of seats, including seats for those with thick thighs. I was updated of every step and then when he was in recovery, the nurse came and got me. I asked did they validate parking, but as a incentive they gave me a free parking pass because of the delay, which was top tier. I was advised where to go and pull up to pick up hubby once I got my car. Thankfully there was an attendant to help with getting out.

Tee Taylor

6 months ago

★★★★★

This was one of the worst hospital experiences I’ve ever had. I waited over eight hours and ultimately left without ever seeing a doctor because the conditions were so unacceptable that I chose to go to another hospital. To begin with, the hospital was absolutely filthy. The intake nurse attempted to insert my IV without wearing gloves. I had to tell him to put them on. Patients were being treated in the middle of the waiting room, including urine collection, and confidential patient information was being handled and discarded openly in that same area. After waiting eight hours, I was finally taken to a room, only to wait an additional three hours without seeing a doctor. The nurse assigned to me appeared completely desensitized and indifferent to the excessive wait. When I informed staff that I was leaving to go to another hospital, they simply said “okay,” asked no questions, and provided no discharge paperwork. The staff overall was extremely uncompassionate, rude, and unprofessional. To make matters worse, I reported concerns about an OB/GYN who works at GBMC for whom I believed was under the influence during my previous visits over two weeks ago and never received a follow-up or response. This facility is unacceptable. I will never return to this hospital again.

Deb Winpigler

7 months ago

★★★★★

ER experience this week. Arrived 630 discharged 1130. Very empty- saw 4 patients in there. Ask the nurse, after waiting forever, if a Dr was going to come in and to give an idea of when. She said “whenever he gets here”or something to that effect. I asked her if she could ask. She said “when I see him.” They were not busy at all. I offered to find the Dr for her. She gave me a look and walked out of the room. A doctor came in within 2 minutes. He was very nice. More labs were being run and it would be abt 20 min. Shortly after , results were posted on “my chart”. Forty five minutes after that I asked the nurse if the doctor was coming in and I let her know the labs had been done for a while. At this point she was very clearly annoyed with me. She said she was waiting for discharge orders. It had been an hour and a half from the time blood was drawn for the additional tests. Again, they had very few patients in the Er that night. I asked her, again, if I could assist her by asking the Dr ( visible to me) myself. She gave no response, I went back to patients room. Two minutes later we had discharge orders. I truly believe we would have been there hours longer for no reason if I hadn’t asked about the status. The Dr was great; the staff was rude. I didn’t mention but there were only 3 other people in the waiting room ( probably the same ones in The back later), yet that wait was an hour or more. And out there I also finally asked if it would be much longer, and in 5 min we were taken to the room. There should be signs everywhere “ please don’t ask for help because then we will actually have to work”. When bloodwork IV was attempted, it was put in the forearm, despite excellent veins in the inside elbow. It didn’t work. The person putting it in said “that happens a lot and u can expect swelling and a bruise”. The forearm remained swelled 2x normal is a 4” round purple bruise. Please train the staff. We will not go to this ER again

AndiMoon

7 months ago

★★★★★

I'm giving them a 5 rating. Way back when I was 15 or 16, I was taken there after a helluva lot of bleeding (my dad thought I had a miscarriage, but I'd never did the wee wacky whoo hoo at that time). My big sister had to explain that to him... Anyway, I passed out, but nurse never let me hit the floor, she dodged around the counter, and she and my sis kept me from hitting the floor. I was treated like royalty. They had a chef then and a menu that was incredible. I'd never had a meal involving beef with red wine delicately poured into the recipe. Over 50 years later I still remember it!! Since then, I've rated hospitals on food first. Still have GBMC as the best.. Yes crazy, but I'll always have good memories from that hospital including Dr. Dreamy who years later treated one of my sisters (she asked him to come back in 15 minutes, got out of her bed, brushed her teeth and put on makeup before he returned. ) Sinai in Baltimore had great food in 1995 and wonderful baby doctors and nurses that treated my twins. They'd even remember their names before I gave birth!!. These are the 2 hospitals I will remember for a lifetime. Now I'm with Saint Agnes... haven't tasted the food, (LOL) but the staff is incredible!!! I am scheduled for operation in a few days. BTW Johns Hopkins in Columbia, MD really sucks. The food, the cleaning and sanitizing... Even the nurses said the food was awful.

Henry Farkas

3 years ago

★★★★★

Check down at the bottom of this review for my description of the Da Vinci surgical robot demo. Had a good experience at the ER. I came in with abdominal pain. They teiaged me promptly and drew blood for tests. Then they put me in a different waiting room. I actually got my test results back in the MyChart app before I got out of the waiting room. When I thought they were ignoring my abdominal pain too long, I pointed out to the staff that I was still having pain. They moved me to a separate room where I was seen by a physician assistant. She got my process going. They ordered a CT scan, and once they saw that I actually had a reason to be in pain, they took me back to the main ER and started my treatment. Then they admitted me to the main hospital. That was yesterday. I was treated, and I am much better today. It's taking longer than I'd like to get me discharged, but I know that they have lots of other patients besides me. I recommend GBMC. 5/31/23 Had another interesting experience at GBMC today. Since I'm on their mailing list, they sent out an invitation to a hands-on demo of the Day Vinci surgical robot. Since this was a demo for civilians the robot they showed us was a training model sent over by the company that makes them, not the one they use in the operating room. I thought there would be a huge crowd so I got there early. It turned out that there weren't that many people in the audience so I had the opportunity to play with the robot a few times. It's amazing. It's not the kind of robot that you would see in a science fiction movie. It doesn't walk and talk, and it won't decide to take over the world. What it does is let the surgeon sit at a console across the room and operate on the patient with tiny little hands through tiny little holes in the skin. The surgeon can see in three dimensions and can have 10x magnification so every cut and every stitch can be placed with 10x precision. In the past, women, on average, had an advantage over men for performing surgery since women, on average, have smaller hands. This machine levels the playing field since all surgeons get tiny little hands and operate through tiny little holes. The patient benefits because those tiny little holes heal quicker and don't hurt as much while they're healing. I've added two pictures, the robot and the control module, to the pictures attached to this review.