Alta California Regional Center

Daniel Vargas

6 months ago

★★★★★

They came out to see me and they said they would help me find a job, help with transportation, give me mental health support and they never followed up with any of it. They won't return my phone calls and won't to help me with anything. It's an absolute travesty.

debi hrisoulas

9 months ago

★★★★★

My experience with Rustin Blas was amazing. He expedited the process and arranged for prompt delivery of all documents. I am glad I called Regional Finance Directly

Jo Ann Basto

last year

★★★★★

Extremely disappointed. As a parent of an ADHD and low to moderate Autistic teen the team of evaluators I was told, only provide services to individuals with substantial disabilities. According to their website it states otherwise. Please see attached. So meaning to say that the agency is not able to help individuals of the lower spectrum of Autism or ADHD. Even with previous medical and therapy documentation of history provided by insurance. When the lower to moderate of Autism with ADHD can be just as severe as the moderate to severe cases. They put my teen along with myself who is also a nonvisible disabled through a process with all the information that I had given for more than a year requested just to tell us that their agency is not able to provide the services to my teen because what they are looking for is a substantial case. Based on their two hour in person evaluation on him. If I had known that I would have been OK with the services he had already. Which is just weekly therapy. What about preparation for adulthood and society? I know I'm also assisting him but I am aware there are resources like them. However, because of what I had read on their website I requested their services to prepare my teen as he transitions into the adult world which is in a few years. You read so many cases of tragic incidents when it comes to those who are of the Autism Spectrum that typically society doesn't know how to handle. Unfortunately Alta Regional turns away those of the lower to moderate end and most of the time it's the lower to moderate being mishandled in society. Because they seem like there isn't really nothing wrong but yet there is, especially if you are with them continuously to experience their high and low days. In the photo that I have attached it does not mention only assisting substantial. Something I believe they pick and choose who they would like to give services too with whomever evaluated my teen.

Jeannette Bucher

last year

★★★★★

As of April 2025, not much has changed. I hired an attorney from Sacramento, CA, a few years back, Gordon Bones, does estate planning but also help me win our case. It was regarding reoccurring violations of my adult non hearing non speaking sisters “Lanterman Developmental Disabilities Services Act” with ACRC & STEP Agency. Sis is partially conserved by DDS. I’ve experienced retaliation for years for being a whistle blower family member. A employee of STEP Agency under ACRC, my sisters weekday caregiver, was fired for being a whistle blower. Just read all ACRC reviews online or try YouTube and view the ACRC appeal cases heard at UNITED STATES COURT OF APPEALS FOR THE NINTH CIRCUIT in San Francisco, CA. The managers and director sweep all complaints under the rug. Their good at twisting the words in your non hearing non speaking loved ones mouth. There are a few good employees and caregivers but they fear their managers. For the life of me, it was on and off, sis and I could not pry ACRC tight grip on my sister, keeping us from spending quality time together on vacations ,even if it was for couple hours away or one week. With the help of my attorney, the judge ruled us sisters could visit out of state and locally for a few weeks! My sister was so happy and excited she shook my hand lol! We are back to square one though. It’s never ending. Back to court. Sis and I were asked to have someone join us on our trips again, retaliation is never ending, and twisting my sisters words. Make sure and save all your supporting photos, emails and documentation. Thank goodness for a bill taking effect January 2026. Assembly Bill 1147, known as the Disability Equity, Transparency, and Accountability Act of 2024. It primarily aims to address issues of equity, transparency, and accountability within California's regional center system. The bill mandates that regional centers be transparent in their operations, ensuring equal access to services for people with disabilities regardless of race, location, or other factors. It also increases accountability by requiring regional centers to be more responsive to client needs and to develop corrective action plans when performance is below standards. Wish us luck! 🙏🙏🙏

Bruce Thomas

4 years ago

★★★★★

This facility promised up front to support family connections and after placement did everything possible to interfere, retaliated and even interfered with the ward obtaining basic needs like dental and medical care. They even did not provide counseling but took his SSI check pocketing it and providing as few services as possible.