About Formstack.
Formstack is a general-purpose online form builder and document workflow platform headquartered in Indianapolis, IN. It is not an ABA-specific data-collection system.
How Formstack works.
Formstack is a no-code workflow and data collection platform that allows organizations to create digital forms, documents, and automated processes without programming expertise. The product serves as a general-purpose data capture and management solution used by over 25,000 organizations worldwide, including notable clients such as Netflix, Twitter, and the NHL.
The company was founded in February 2006 by Ade Olonoh as an online data capture solution and has grown into a comprehensive workplace productivity platform. In June 2025, the parent company rebranded to Intellistack, though the Formstack product line continues to operate under its established brand name and remains the core offering for form building and workflow automation.
Formstack serves a diverse range of industries and use cases, including healthcare systems, educational institutions, financial services, government agencies, and nonprofit organizations. The platform's primary appeal is its ability to digitize and streamline data collection processes, enabling teams to collaborate and manage information more efficiently across departments and workflows.
Headquartered in Denver, Colorado as of 2025, the company employs approximately 235-250 people and is backed by significant market adoption and enterprise-level client relationships. Formstack's positioning emphasizes accessibility and speed to deployment for organizations seeking to modernize their data collection and workflow management without requiring custom development resources.
What Formstack costs.
Pricing, deployment and integrations are self-reported by the vendor and re-attested each time the profile is updated. The figure below carries the month it was last confirmed.
- Starting price
- $50/moas of May 2026
- Deployment
- CloudWhere the product runs
- Free tier
- NoNo free plan
- Pricing notes
- Forms plan starts at $50/mo (billed annually). Suite (forms+docs+eSign) at ~$250/mo. Enterprise custom pricing. 14-day free trial available, no credit card required. No permanent free tier.
- Integrations20 LISTED
- HubSpotPayPalPartner XESalesforceStripeGoogle AnalyticsGoogle DriveDropboxBoxMailchimpEmmaConstant ContactSlackMicrosoft TeamsZapierAuthorize.netZoho CRMActiveCampaignMarketoOneDrive
No published reviews yet.
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44 Google reviews · 3.3 avg.
Aggregate rating and the most recent reviews from Google Maps. Reviews are written by the public and are not verified by Formstack or this directory.
- Chad Larson, CIC5 months ago
Had Formstack for 10+ years paying annually. Contacted Support several months prior to my renewal to inquire about a simple BAA. The Support person priced me out immediately and I advised I wanted my account non-renewed. Sure enough, Formstack drafted the entire renewal amount last Friday evening (conveniently past Customer Service hours until Monday). I still left an immediate Service Request. On Monday an email with just a first name and no other contact information with a link to their Terms and Conditions. No refund even though I acted immediately. I'm stuck for another year with a subscription I simply can no longer use in my business.
- Trisha Brewer2 years ago
My company has used Formstack for over 10 years. Their customer support was top notch - quick, knowledgeable, and human. Something changed last year. In four weeks, my company was assigned to 3 different account managers, and this year it appears we don't have one at all. There was a major update earlier this year that seems to have caused major problems for our most important forms. They haven't worked for 5 days and customer support hasn't responded to support tickets for 4 days. There is no way to escalate requests, I can't get past the chat bot, there are no direct email addresses for communication, and no phone numbers that work. As a result, we are moving to a new solution, but that doesn't help solve the mess we have now.
- Melissa Satti6 years ago
Purchased a bundled package after confirming that they integrated with infusionsoft. Was told after a month of set up with the concierge services that in fact, it was not integrated and I would have to pay more to receive a custom built integration despite their website indicating they are integrated, the salesperson who I spoke with at length and the person helping me set up my account. Between everyone I communicated with at Formstack, there was a great misunderstanding at the level INfusionsoft integrates and they acknowledged they also thought that it was a full integration, just as they use with salesforce. Although I had initially had a pleasant experience and would have very much liked to use their product to replace several of my other products, after requesting a refund, they did not produce the refund but instead tried to get me to pay for additional custom built solutions. I declined asking for a refund again and was never given it. I am disappointed because I had hoped to reconnect in the future if this integration became a part of their services but misleading me into spending over $2k for a product and set up then to never tell me that what they promised me was not accurate and wait for me to request a cancellation and refund then never giving me the refund is not representative of a company I wish to do business with.
- Leah Rosen7 years ago
SCAM!!! I needed my BC quick and this company promoted such a service. I’m currently over a week out of when I requested the forms being sent to apply for my BC and still have not received them. I submitted a request for a full refund based on that they have not even provided documentation but also faulsly advertised their expeditious intentions. They are refusing to refund my $70 but I will not digress until I get my money back. Anyone who has posted a positive experience is either lucky or an employee of the company because I can say with every bit of integrity I have as a USN Vet that these people are thieves and do not care about their quality of service. Use Vital Records or you will get nothing but scammed
- Theresa Quercia8 years ago
Not a bad product but NO customer service. I asked a question about how to implement new PCI compliant credit card field during a webinar but was ignored. At the end of webinar, they stated they would follow up on all unanswered questions but that never happened. I tried to contact them but can't find a phone number. I submitted a customer service request ticket several hours ago and got an email about prioritizing urgent needs. I guess I just have to wait and hope eventually someone will contact me. Very frustrating.
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