§FAQ.01
What service modalities does ChanceLight Behavioral Health offer?
ChanceLight Behavioral Health offers clinic-based, in-home, school-based, community-based, and telehealth services.
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ChanceLight Behavioral Health is a leading provider of Applied Behavior Analysis therapy for individuals with autism spectrum disorder and related behavioral disorders. Headquartered in Nashville, Tennessee, the organization serves nearly 19,000 clients and students annually across more than 150 locations nationwide, operating as part of the broader ChanceLight Behavioral Health, Therapy & Education parent company. The organization delivers comprehensive ABA therapy services to children and young adults from 20 months through age 21 across multiple modalities, including clinic-based care, in-home services, school-based interventions, community-based services, and telehealth. ChanceLight works in close collaboration with parents and education professionals to develop customized treatment programs and provides training and supervision to home, clinic, and school teams to ensure consistent, high-quality behavioral intervention. ChanceLight's clinical operations have been rebranded as Surpass Behavioral Health, though the parent organization continues operating under the ChanceLight brand. The company is a portfolio company of The Halifax Group and is recognized as a member of the Council of Autism Service Providers. Parent training and caregiver collaboration are explicitly integrated into each individualized program.
ChanceLight Behavioral Health delivers individualized ABA therapy in a center, in the home, in schools, in the community and via telehealth, built around each child’s goals.
Programs are designed and supervised by board-certified behavior analysts (BCBAs).
Caregivers are part of the clinical team — parent coaching is included in the standard service plan.
Programs are built and supervised by a board-certified analyst. Caregiver coaching is part of the standard plan.
Senior BCBAs hold a clinical-leadership role at every location. Each name links to a BACB credential record where one is on file.
Network status comes from the clinic and is re-attested each quarter. Verify coverage directly before scheduling intake.
No published case studies yet. Claimed clinics can publish de-identified outcomes here.
Reviewers are verified as caregivers of an active or recent client before publication. Reviews cannot be edited or removed by the clinic.
Aggregate rating and the most recent public reviews from Google Maps. These are not part of the verified caregiver review program; they have not been authenticated by ChanceLight Behavioral Health or this directory.
Way overdue for this review but here I go. My son went to one of their newly opened location in DFW, the Plano campus to be exact. From day one my husband and I noticed red flags but we always give people the benefit of doubt so we trusted them with our child. Huge mistake !15 days after school started they called the police on my 11 year old non verbal level 3 ASD child allegedly because he scratched his para. The police officer realizing how ridiculous the whole thing was, just asked us to come pick up our son. Leading up to that I had reached out multiple times to teacher , bcba and principal when I saw that he was showing new behaviors. I requested meetings and abc data collections to come up with a game plan. Every time they went full sales person on me and said " Don't worry we know how to handle this" The problem is they didn't know how to handle anything as their staff was unqualified and their go to method was to restrain kids constantly. This created a vicious circle with my son, the more they restrained him the more he showed behaviors. They had no proactive strategies. Needless to say we withdrew him immediately and are now homeschooling him. It took months to undo the damage they had done to him in just a few days. To be honest I don't even know exactly what they did to my son as they are less than transparent. I know for a fact they restrained him without notifying me officially like the law requires it and also claim that they cant provide video footage of what happened the day of the incident as there are no cameras in the " calming areas". There is also as school nurse who plays administrator and i really think its wise to caution her from using her nursing credentials to do the administration "dirty lil work", i am sure the nursing board has rules against that. The only positive of this experience is that by sharing my story on social media and in my city, I know for a fact I have dissuaded at least 5 families from sending their children there and I am hoping this place will get shut down soon. I heard that the principal and many staff resigned a few weeks ago so I am hoping its the beginning of the end. I wrote an long email to the leaders with no response and will reiterate here what I said to them. " You are not equipped to open behavioral school, your business plan/ model is more adapted for a Chipotle or Mc Donald's. I am sure you will all thrive in that business. You can make money in another fields without damaging our most vulnerable kids and traumatizing the parents who trusted you. PLEASE PLEASE CHANGE FIELDS! Consider Chancelight Tacos, Chancelight Pizza, Chancelight Burgers! Just stay away from our kids!
Very well managed the proof was in the contentment of the clientele to be there. Staff was polite and helpful.
Clinic verification cross-references BACB credentials, NPI, accreditation, payer contracts, insurance, and ethics-complaint history. Every check is dated and re-runnable.
Answered from the clinic's disclosed profile data on ABA Rank. Facts update whenever the clinic edits its profile or a verified review changes the rating.
ChanceLight Behavioral Health offers clinic-based, in-home, school-based, community-based, and telehealth services.
ChanceLight Behavioral Health provides ABA therapy for preschool (3-5), school-age (6-12), and teens (13-17).
ChanceLight Behavioral Health is headquartered in Nashville, TN.
Yes — ChanceLight Behavioral Health includes parent training as part of their ABA services.
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